Is Ventra passing the buck?
After frustrated users clogged Ventra’s service center during the rollout of the new fare payment system in September, the Chicago Transit Authority is now picking up the $245,000 tab for the “unforeseen” expense of Ventra’s courtesy calls.
Read more…https://www.huffingtonpost.com/2013/10/29/ventra-courtesy-calls_n_4174942.html?utm_hp_ref=chicago
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