Ventra Glitches Cost CTA $1.2 Million In Free Rides

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Glitches from the Chicago Transit Authority’s new fare payment vendor have cost the agency more than a million dollars in free rides in a two-and-a-half month period, according to the transit agency.

CTA officials say Ventra’s contractor, Cubic Transportation Systems Inc., will reimburse the agency for the $1.2 million loss, the Tribune reports.

“This is the amount we are submitting to Cubic for reimbursement. Cubic has reviewed our methodology and they have indicated to us that they will reimburse us,” CTA spokesman Brian Steele said.

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