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Unresolved technical problems on HealthCare.gov could lead to a rude surprise at the doctor’s office next month for patients who think they successfully used the website to sign up for health insurance. They may find they’re not insured after all.
HealthCare.gov, the federal online portal for health-insurance shopping in more than 30 states, has improved after more than a month of intense fixes, and enrollment is accelerating. But insurance companies are still getting information on their would-be customers that is garbled and incomplete, and in some cases they are getting no information at all. President Barack Obama’s administration is scrambling to repair the faulty system, but scant time remains until the Dec. 23 deadline for consumers to choose a health plan that will be in place Jan. 1.
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