Ventra Meltdown: 15,000 CTA Riders Ride For Free After Card Reader Servers Crash At Rush Hour

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    Photo: Steven Vance | Flickr

    Just in time for the rush hour commute Wednesday evening, Ventra card readers at almost half of the CTA’s 145 rail stations citywide crashed — and remained shutdown for up to 90 minutes, the agency admitted to the Chicago Tribune.

    The crash — blamed on a Ventra “server failure” — resulted in long lines at many stations before the agency opted to wave an estimated 15,000 commuters through the turnstiles for free ride, according to the Chicago Sun-Times.

    Don’t worry though, Ventra operator Cubic Transportation Systems will pay the tab for the “free” rides, CTA said Wednesday.


    Riders took to social media to document the hot-mess express that ensued:

    Read the rest of the story here.



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