Although the State of Michigan’s Unemployment Insurance Agency (UIA) will be closed on Monday, May 27, to observe the Memorial Day holiday, unemployed workers can still contact the Michigan Automated Response Voice Interactive Network (MARVIN) system to claim their eligibility for unemployment benefits.
Unemployed workers claiming benefits in Michigan must contact MARVIN by telephone or online once every two weeks to certify that they are unemployed and meet the eligibility requirements for unemployment benefits.
Individuals who contact MARVIN by telephone must do so during specific times according to a Monday through Wednesday schedule based on the last two digits of their Social Security numbers or anytime on Thursday or Friday between 7:00 a.m. and 7:00 p.m. MARVIN can be reached toll-free at 1-866-638-3993.
MARVIN is also available online to those with free online web accounts at www.michigan.gov/uia and is available to users anytime during their reporting week from 7:00 a.m. to 7:00 p.m., Monday throughFriday.
Bi-weekly certification through MARVIN Online is just one of many services available to users through the Claim Web Account Manager (CWAM), UIA’s online portal that gives users direct access to their account. Using CWAM, claimants can access account information and get answers to questions using the Virtual Problem Resolution (ViPR) team – where claimants can send an online inquiry and receive the reply directly by email.
Because of the upcoming holiday, there may be a one or two day delay before the benefits are either directly deposited into the bank accounts or loaded onto the debit cards of unemployed workers. The Memorial Day holiday is observed by Michigan state government and most financial institutions.
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